Delivery and Return

 UK Orders

Orders are fulfilled using Royal Mail delivery. Standard delivery orders are usually within 48 hours.

International Delivery

International orders are processed using Royal Mail international standard delivery. Delivery within Europe are within 3 to 5 working days, and other locations around the world are approximately within 5 to 7 working days.

UK bank holidays or high volumes during peak periods could affect shipping and delivery days. We cannot be held responsible for delays due to severe weather conditions, third party delays or any unforeseen circumstances such as act of God.

Please note your local custom office may charge import duties or taxes when importing goods. All tax duties are buyers’ responsibility.

RETURNS

We’re sorry that in most circumstances it’s not possible to make changes to your order once item has been dispatched or delivered.

However, in the event of unwanted items, please send email to theparadisepearl@gmail.com. To qualify for a refund, Item (s), must be return within 14 days in the same condition you received it. Once items are received, you will be refunded the price of the item (s) within 14 days.

Please note, buyers are responsible for the cost of returning the item (s).

**Terms are correct as of 20 June 2018

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